Consumer Law

Consumer Law is a set of rules established to protect the economic interests of consumers. Natural or legal persons acting without commercial or professional purpose are called consumers. With the Law No. 6502 on the Protection of Consumers; installment sales, consumer loans, prepaid housing sales, distance sales via telephone or internet, timeshare contracts, timeshare vacation contracts and subscription contracts are considered as consumer transactions. However, Law No. 6502 does not subject consumer transactions to the limited number of transactions listed in the law, and includes all goods and service contracts where one party is a consumer and the other party is a seller or service provider within the scope of the law by considering them as consumer transactions.

Fethiye Law Office and Mediation Center with its experienced lawyers;

- Refund of the fee in case of defective goods or services,

- Follow-up of requests for free repair or replacement of the goods before the consumer arbitration committee or consumer courts,

- Claim for compensation for damages suffered by the consumer as a result of defective goods,

- Application to consumer arbitration committee and consumer courts and follow-up of transactions,

- Follow-up of disputes regarding distance sales contracts,

- Unfair terms in consumer contracts,

- Sales contracts in installments,

- Exercise of the right of withdrawal,

- Disputes arising from housing finance and prepaid housing sales contracts,

- Disputes arising from timeshare and package tour and subscription agreements,

- It provides solutions for commercial advertising and unfair commercial practices and applications to the Advertising Board due to these practices and all kinds of disputes arising from Consumer Law.